Plumbers Tip: How to Easily Turn Off Your Water Supply

If a pipe burst or some other plumbing fixture is pouring something terribly fast, you may want to turn off your water supply before we can get there.  Here is how to turn off your home’s main municipal water supply.

There are usually two places to turn off the water to your house:

  1. Shut off the main valve as the water enters your house
  2. Shut off the municipal water supply to your property

How to Shut off The Water Supply to Your House

  1. Identify the main shut off Valve
    The valve maybe outside your house, but is sometimes in the kitchen a bathroom or a utility room.  It’s usually a brass valve with a round handle.  If you don’t know where this is, now is a good time to check.  You don’t want to searching for it during an actual plumbing emergency.
  2. Turn the valve clockwise.  That will cut off the stream of cold water into your home.  Appliances that use water will no longer work until the water is turned back on.

Shutting Off the Water Supply to Your Property (from Municipal Water Source)

Before you shut off the water to your house, it’s not a bad idea to call the city and let them know you’re planning to shut off the water to your house and why.  The Savanah Water company phone number is (912) 651-6460.  But they are only open Monday – Friday 8:15 a.m. to 5:00 p.m.

3 Reasons to Shut off the Water Supply to Your Property

  • Shutting off the main valve in your house did not work, and you have a plumbing emergency
  • There is a leak between the street shutoff and the house shutoff
  • You are replacing the main shutoff valve inside your home (not recommended; much better to call us to handle that)

Steps to Shutoff Your the Water Supply to Your Property

  1. Find the outdoor shutoff Valve: most homes have a box in ground that looks a bit like a little manhole cover (sometimes rectangular).  The box should be somewhere between the street and your home.  It will probably have some marking on it that says “water”.
  2. Remove the cover; FYI covers are often designed to be heavy and/or difficult to open.
  3. Look for a valve or small handle you can turn. This should be the cutoff valve
  4. Turn the valve as far clockwise as possible.
    If the valve will not turn with moderate pressure, DO NOT FORCE THE VALVE.  Call Henry Plumbing or public works to assist you.

As with all true plumbing emergencies, Henry Plumbing strongly encourages you to call us and wait for professional assistance.  However, in a true plumbing emergency, shutting off your water supply can save a lot of damage.


How to Tell There Is a Leak in Your Bathroom Plumbing

Fixing Bathroom LeakAn untreated plumbing leak can lead to serious issues that can end up costing you big time. Water damage to your walls, paint and floor are nearly impossible to repair and often require a complete renovation to restore.

To figure out if you need a plumber to investigate whether or not you have a pipe leak, consider the following.

Mold Growth

One of the more obvious signs of water leaks is mildew. If you find that regardless of how often or well you clean your bathroom you still have mold throughout it, it could mean there’s a hidden leak. Mold lives in dark and moist areas. A sprung leak could cause an all-out mold infestation. The faster you detect the leak, the easier it is to reverse the process.

Bubbling Paint or Wallpaper

Steam from a hot shower shouldn’t lead to your wallpaper or paint bubbling up. If and when water gets behind the wall, it prevents the bond from sticking to the surfaces and causes it to fall off. This process is the same for wallpaper.

Problems with Flooring

Your bathroom floor shouldn’t have any cracking or stains unless you’ve allowed water to sit on it for an extended period of time. Hidden water under flooring often leads to these and further issues. However, it is also possible that moisture migrated under your floors from a pipe leak or burst.

If you’ve noticed a rapid or unexpected buckling of your flooring, it’s possible that there is a plumbing leak.

Unpleasant Smells

Water that has accumulated in your pipes, in the walls, or in the flooring has a strong and unpleasant smell. It’s a combination of mold and old water, and it’s unmistakable. Most plumbing leaks take time to identify, but if you notice an unpleasant smell accompanied by any of the aforementioned, you could have a leak.

Any of these signs and symptoms could point to a major leak in your bathroom plumbing. Should you suspect or notice these signs in your bathroom, it might be time to hire a plumber. Don’t leave your leak untreated, or you could be left with an even larger plumbing bill.

Leaky Pipes

Common Signs of a Hidden Leaky Pipe in Your Home

Leaky pipes can be hard to detect. They can lie dormant for months before their grand entrance – through your floors, in your walls or down from your ceiling. Identifying the source can be challenging, but if left unchecked, a hidden leak can do major damage to your home and leave you and your family vulnerable to illness.

Sure, a little dripping from a closed faucet can be a bit of an inconvenience, but anything more than that can be a major problem. It’s prudent to check all the rooms in your home periodically (once a month) and look out for these 5 telltale signs of a hidden water leak.

1.      Water Pooling

Any time you notice water pooling anywhere inside your home where it shouldn’t; it’s never good. Here are some common areas water can pool in your home:

  • Sinks
  • Bath tubs
  • Toilets
  • Laundry rooms
  • Basement sump pumps
  • Hot water tanks

If you see unusual wet spots on your floors, a leaking pipe could be the culprit.

2.   Mold, Mildew or any Rotten Odor

Mold and mildew have an unmistakable, musty smell and can be a sign of a hidden water leak. Mold needs a moist environment to grow. Your leaking pipe hidden in a wall is mold’s idea of heaven. Be it a break in your sewage line, a leak in your toilet or a laundry drain issue, our expert plumbers at Henry Plumbing Company will find it and remedy it fast.

3.   Higher Than Usual Water Bill

A water bill that is higher than it needs to be is a sign of a water leak inside your home. Leaky pipes can be the cause of a soaring water bill, and we can help. Try to keep track of your water bills from month to month; if you see a spike from one month to the next with no change in your habits – give us a call.

4.      Foundation Cracks

All houses settle and can develop small hairline cracks. If you notice a new crack in your foundation, it may be due to a hidden leak. Any water that is constantly in contact with a foundation can weaken it and cause serious damage. If you see bathroom tiles lifting, you may have a burst pipe underneath your floor and a potentially significant repair job on your hands.

5.      Squeaky Faucets and Other Noises

A faucet that makes a funny squeak when you turn it on or off can be an alarm bell too; a dripping tap is a relatively easy fix but left unchecked can corrode your sink terribly.

Any bubbling or unexplained groaning noises could mean a toilet leak. Be vigilant, check everything once a month and if you hear or see any of the above (or below) give us a call.

  • Sound of running water
  • Rust around pipes
  • Low water pressure
  • Damaged Paint/Wallpaper  

Only knowledgeable, local, experienced Savanah plumbers – like the team at Henry Plumbing Company – can fix leaking pipes for good. We are proud to be a part of Buy Local here in Savannah because we believe that everyone deserves high-quality work at a fair price that benefits our community. We have been proudly serving the Savanah region for over 35 years. Contact us today at 912-352-9827.

DIY Leaky Pipe Repair

Risks of DIY Leaky Pipe Repair

There are multiple dangers to DIY leaky pipe repair. Choosing the DIY approach to pipe repair can hurt you, your family, your wallet and your home. Sometimes it’s best to know when to quit – or not start at all – and leave it to the pros at Henry Plumbing Company.

So what are the dangers that come with repairing your own leaky pipes?

Health Concerns for Your Family

Perhaps the scariest consequence of a DIY leaky pipe fix is the damage it can do to your loved one’s health and wellbeing. Your plumbing is primarily designed to deliver clean, fresh water into your home and drain waste water away. It’s an intricate system that when tampered with or not fixed properly can lead to dampness, fungus, and mold.

Damp can lead to mold which in turn can trigger asthma – children and the elderly are most at risk from this serious ailment. A damp, mold-ridden home is also a magnet for insects and mites who thrive in such conditions. If you have a leaky pipe in your attic (or you tried to mend one and didn’t isolate the true problem), various types of fungus and bacteria can move in and cause a range of health problems. Mold and other dangerous spores cannot live without water. We can find where it’s coming from and get your family breathing safe air again.

Making Matters Worse Before We Get There

A small leak in a pipe can quickly turn into a torrential disaster if you are not careful. Only the right tools and years of experience can satisfactorily address leaky pipe issues. The last thing you want to do is complicate what may have been a simple problem. Fixing a leaking pipe can also be treacherous due to the close proximity of telecommunication wiring, electrical or gas lines.

DIY Leaky Pipe Repair Can Lead to More Costly Issues

The first problem you can run into when trying to fix your own leaky pipe is simply the lack of experience to do so. Plumbing is a skilled trade, and there are so many things that can go wrong.

Without proper training in any task, you’re behind the eight-ball, and leaky pipe repair is no different. By calling in a professional plumber from Henry Plumbing Company right away, you can be sure we will isolate the problem and deliver the most cost effective solution. Structural damage from a poorly mended or incorrectly diagnosed leaking pipe can be a very expensive fix and extremely hard to locate by yourself.

If your water meter is running 24/7, then your water bill is going through the roof. Why take the chance? We have all the latest tools and techniques to locate where the leak is, and we’ve been saving Savannah, Georgia residents money since 1968.

We’ve been tackling all kinds of plumbing issues in the Savannah region since 1968 at Henry Plumbing Company. Take advantage of our free verbal or written estimates. We are proud of the trust our customers have in us. Let us earn yours. Call us anytime at 912-352-9827.

Signs of Leaky Pipes or Water Faucet Leak

Leaky Pipes and Drips

It’s not uncommon or necessarily a problem to see a few drops of water leak from a closed faucet.  But if it’s more than a few drops or the faucet is hard to turn off, you may have a problem.  If there are rooms in your house that you don’t go to very often, make a point to check for signs of leaky pipes or moisture about once a month.  

Rust Around Pipes

Rust around pipes is often a sign of corrosion caused by a small leak.

Water Puddles

Even if a sink drips a bit, it should not leave a puddle.  If there is a puddle present, it might be time to call Henry Plumbing.

Higher Water Bill

No one wants to pay a bill that’s higher than necessary.  If your water bill seems to be going up for no reason, there may be leaky pipes somewhere in your home. That can be a good reminder to check around your house for signs of leaks.

Squeaky Faucets

Faucets that make noise when you turn them on or off may be showing signs of damage.  If a faucet is hard to turn off completely, it may be costing your extra money and corroding your sink.

Smells of Mold or Rotten Food

You may smell a leak before you see it.  If there is a moldy or mildewy smell in your home, and you can’t find a source, this may be a sign of a leak somewhere that you can’t see it.

Signs of a Leaking Toilet


Hearing a bubbling noise or groaning noise coming from the pipes behind or beneath your toilet?  The good news is that it’s probably not a poltergeist.  However, you probably want to call Henry Plumbing to have them check for a toilet leak

Water on the Bathroom Floor

If you see water pooling around the base of your toilet you are probably seeing the early stages of a toilet plumbing problem. This might be a small amount of water where the toilet meets the floor.

Uneven Floor Tile

Sometimes a leaky pipe or toilet leak will cause floors to warp or bumps to appear in bathroom floors. If floor tiles become loose near the toilet or you notice a bump in the bathroom floor this may also be a sign of a plumbing leak.

Mold or Sewer Gas in the Bathroom

If odors in your bathroom seem to linger longer than normal, this may be a sign of a break in a sewage line or other leak in your toilet or bathroom.

We’re Here to Help

Leaky pipes and plumbing fixtures can be annoying, and they can also be destructive.  A leaky pipe or other plumbing fixture can lead to high water bills and can cause corrosion.  If you have noticed water dripping from your faucet in the kitchen, bathroom sink, bathtub, laundry room or elsewhere in your home, call Henry Plumbing.  Henry Plumbing is Savannah’s favorite plumber year after year for over 30 years.

Related Articles: