If a pipe burst or some other plumbing fixture is pouring something terribly fast, you may want to turn off your water supply before we can get there. Here is how to turn off your home’s main municipal water supply.
There are usually two places to turn off the water to your house:
- Shut off the main valve as the water enters your house
- Shut off the municipal water supply to your property
How to Shut off The Water Supply to Your House
- Identify the main shut off Valve
The valve maybe outside your house, but is sometimes in the kitchen a bathroom or a utility room. It’s usually a brass valve with a round handle. If you don’t know where this is, now is a good time to check. You don’t want to searching for it during an actual plumbing emergency.
- Turn the valve clockwise. That will cut off the stream of cold water into your home. Appliances that use water will no longer work until the water is turned back on.
Shutting Off the Water Supply to Your Property (from Municipal Water Source)
Before you shut off the water to your house, it’s not a bad idea to call the city and let them know you’re planning to shut off the water to your house and why. The Savanah Water company phone number is (912) 651-6460. But they are only open Monday – Friday 8:15 a.m. to 5:00 p.m.
3 Reasons to Shut off the Water Supply to Your Property
- Shutting off the main valve in your house did not work, and you have a plumbing emergency
- There is a leak between the street shutoff and the house shutoff
- You are replacing the main shutoff valve inside your home (not recommended; much better to call us to handle that)
Steps to Shutoff Your the Water Supply to Your Property
- Find the outdoor shutoff Valve: most homes have a box in ground that looks a bit like a little manhole cover (sometimes rectangular). The box should be somewhere between the street and your home. It will probably have some marking on it that says “water”.
- Remove the cover; FYI covers are often designed to be heavy and/or difficult to open.
- Look for a valve or small handle you can turn. This should be the cutoff valve
- Turn the valve as far clockwise as possible.
If the valve will not turn with moderate pressure, DO NOT FORCE THE VALVE. Call Henry Plumbing or public works to assist you.
As with all true plumbing emergencies, Henry Plumbing strongly encourages you to call us and wait for professional assistance. However, in a true plumbing emergency, shutting off your water supply can save a lot of damage.